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Frequently Asked Questions

What are Complementary Therapies?
Complementary therapies are those treatments given in conjunction with standard mainstream cancer treatments of surgery, radiotherapy and chemotherapy. Complementary therapies are used in addition to traditional mainstream treatments to provide supportive care to patients, and are not recommended as a replacement for mainstream treatments. Please refer to the therapies section for a detailed description of each therapy.

Touch based Complementary therapies used at the Centres are focused on treating the emotional as well as the physical needs of each person. No oral medication or supplements are given out by the Centres so as to ensure that all therapies are working in harmony with standard mainstream treatments. Please see our schedule for details of therapies available.

A distinction is often made between “alternative therapies,” being those therapies used instead of mainstream therapies, and “complementary therapies”, being those therapies used alongside mainstream therapies.

Do these complementary therapy treatments clash with my mainstream treatment?
No. Similar institutions overseas have shown that providing complementary therapies in a non-clinical environment alongside mainstream therapies can produce positive results for patients.

How many complementary therapy treatments can I have?
Patients are entitled to 6 individual treatments, but have unlimited access to self help groups and counselling sessions. See our weekly schedule for the times of sessions and types of therapies.

How much does it cost for a treatment?
Treatments are provided free of charge. However, donations are greatly appreciated as we are a self-funding foundation.

Who is entitled to make use of the Centre’s facilities?
Any cancer patient in Western Australia, their immediate family and carers can avail themselves of services at SCGH which is a public hospital. People using the services of the SCGH Centre don’t need to be patients at SCGH.
The SJOG centre at Subiaco, a private hospital, is open only to patients at SJOG centre and their families and carers.

Will you inform my doctor that I am receiving complementary therapy treatment?
Not unless you want us to, and only with your permission. Confidentiality and privacy are maintained at all times.

Do I need a doctor’s referral?
No. Confidentiality and privacy are maintained at all times.

Are all the therapists qualified in their fields?
Yes, all therapists are accredited professionals. Information about the qualifications of all therapists is available at all Centres.

Do I need to make an appointment for a treatment?
Yes. The services of the therapists are very popular and as we don’t like to disappoint anyone wishing to have an appointment it is advisable to book ahead.

When are the Centres open?
The Centres are open Monday to Friday from 9.30am to 4.30pm.

Why would I visit the Centres?
If you or a loved one needs some support whether it be support for I day or I year.
We are a drop-in Support Centres so you can call in to visit at any time during opening hours to talk with our volunteers over a cup of tea.
The Centres provides supportive care to patients diagnosed with cancer, as well as during and after cancer treatment.
The Centres also provides links to and information about other support groups in the community, access to research programs, the internet and information about cancer and treatments.

How are the Centres funded?
The Support Centres are self funded and rely on donations from the general public, fundraising events and community partnerships to fund its services and research programs.

Are complementary therapies proven to work?
It depends on the type of complementary therapies you are talking about and there are many points of view about this. There is plenty of evidence to show that touch based complementary therapies as used by the SolarisCare Cancer Support Centres play a real part in improving the well being of people with serious illness.

The Support Centres own research is showing that the model we are using to deliver complementary therapies is proving very successful at improving ‘quality of life’ and ‘symptom control’ for patients and carers. Further research is needed, however, to show how it is achieving this.

If you have any questions about SolarisCare, feel
free to contact us for more information:

The SolarisCare Cancer Support Centre at SCGH is open from
Mon - Fri : 9:30am – 4:30pm

For more information you can ring the SCGH Centre on:
(08) 9346 7630


The SolarisCare Cancer Support Centre at SJOG is open from
Mon - Fri : 9:30am – 4:30pm

For more information you can ring the Centre on:
(08) 9388 9788

Click on Contact Us for more contact details.